GIFT WRAP PACKING & DELIVERY
Each product is packed appropriately in a beautiful handmade packing by Olga Byrne and shipped with care.
Please, have a look at packing of paintings which are made in different materials. Oil on canvas, watercolour on paper, soft pastel, prints etc
DELIVERY AND PAYMENT
Delivery
All orders will be dispatched as soon as possible with insurance. Delivery is handled by An Post. Your order is usually dispatched within 2 weeks.
When the order is sent, you will receive a Track & Trace code so you can follow the order.
OLYA ART STUDIO is neither responsible nor liable for any delays during transportation.
All the Goods which are made-to-order products and custom orders are non-returnable as they have been made specifically for you.
When the order is sent, you will receive a Track & Trace code so you can follow the order.
OLYA ART STUDIO is neither responsible nor liable for any delays during transportation.
All the Goods which are made-to-order products and custom orders are non-returnable as they have been made specifically for you.
Customs Charges
For items shipped outside of Ireland that incur any additional fees, taxes, tariffs, duties, or customs charges, the buyer is responsible for their payment should they occur. Returns will not be accepted due to customs fees.
Faulty or Damaged Goods
If you notice any damage when your package is delivered, you can either refuse the shipment as (damaged – return to sender) or you can request the delivery company to mark the tracking as (received damaged, subject to further inspection). Please file the claim immediately! You also must keep all boxes and packing material. When you contact us you have to inform us with the tracking number of your delivery, a description of the damage and its value. Only claims made with photos of the damaged package and sent to info@OLYAARTSTUDIO.ie will be reviewed.
If you have any questions, please contact us